Airways Corporation

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The Issue

Experienced specialists such as Air Traffic Controllers and Flight Inspectors may not necessarily have the skills and experience to supervise and lead teams of people.

The Solution

Since 2007 Airways Corporation have put all their newly appointed team leaders and supervisors through LMA training to develop these skills.

The Result

Not only do the team leaders learn leadership and teambuilding skills – their line managers learn to mentor them.


Air navigation service provider Airways Corporation is a fully owned subsidiary of the NZ Government. Operating as a commercial business, its staff of 750 delivers services to the international community as well as within New Zealand.

Airways Corporation provide air traffic control for over a million movements annually within New Zealand’s 30 million sq. km of controlled airspace; flight inspection services throughout Australasia; and consultancy services in Asia Pacific and the Middle East. Airways Corporation’s people also develop, install and maintain critical infrastructure as well as training Air Traffic Controllers for airports around the world.

Airways Corporation looked to LMA to develop the leadership skills of their team leaders through LMA’s proven and nationally available program.

Full Case Study