All posts by LMA1

Climendo-featured-app

Featured app – Climendo

Weather predictions, forecasts and related apps can be frustrating – how with so much technology, are the weather forecasters so regularly wrong?

With this is mind, Climendo app has created an interesting algorithym that in real time can access 10,000 different weather stations around the world, to give you the forecast which is the most accurate. Essentially you open up the app and Climendo then goes to work to tell you who the most accurate provider is for your area, an average of the top 5 most similar forecasts and the probability rate of the forecast based on the level of agreement of the compared providers.

Mother nature has her own way of doing things so obviously there are no guarantees, however you have to think that by combining 10,000 different predictions and giving you an average of all those predictions, it would have to be better than most weather prediction tools.

It’s available on both IOS and Android.

Find out more at http://climendo.com

XL-Partners

Getting to know you – Francesca Irwin

“LMA has a unique methodology for personal and organisational leadership that delivers transformational outcomes and long-term benefits. The opportunity to be part of the ongoing change cycle that ripples through our community is an energising and fulfilling experience.”

                                                                                                Francesca Irwin,
Licensee of LMA – XL Partners

In 2007 Leadership Management Australia – XL Partners was formed; a new partnership, comprising facilitators and staff who had been working with LMA since 2000. Based in Perth, the LMA – XL Partners provides personal and professional development solutions to clients throughout metropolitan Perth and some regional areas, by client request.

LMA -XL Partners | LMA
LMA -XL Partners | LMA

Their client base ranges from SMEs through to national businesses across a variety of industry. Some clients include Western Power, CBH, Tracc Civil, Boral, Atlas Iron, Plunkett Homes, Galvin Engineering, Schenck Process Australia, Ikon Glass, local government and councils.

“I particularly value the opportunity to facilitate change and growth through my commitment with Leadership Management Australia. LMA has a leading edge on the change cycle and absolutely focuses on enabling the individual to develop effective habits and attitudes, which have a long-term measurable impact for their organisations, their own personal lives and the community around them”, says Francesca Irwin, LMA – XL Partners Licensee.

“I was attracted to join LMA because I could see first-hand the impact of its work and wanted my business life to be part of that contribution. I chose to become an LMA delivery expert, reaching the highest levels of internal accreditation and recognition for facilitation over 7 years before focussing on the growth of LMA – XL Partners as the business Licensee,” Francesca says.

LMA – XL Partners has grown to comprise a dedicated team of accomplished development professionals who have provided coaching for over 1,300 course participants and facilitation of over 2,000 participants. The team includes Clint Vawser (LMA Account Manager, Facilitator/Course Coach), Yvonne Kroon (LMA Course Facilitator/Coach) and Lyn Harris (Office Administrator).

For Francesca, returning to a formal leadership and business management role keeps her alert to the challenges her clients face. She says, “I maintain my course coaching and Major Project Lead roles to keep me in the hot seat supporting positive change and leading successful outcomes in a rapidly changing economic market.”

The client relationships nurtured by LMA – XL Partners vary from working with senior corporate decision makers through to small individual business owners and the people that work with them. In addition, over the past couple of years the Licence has enjoyed an increased opportunity to work in collaboration with LMA’s sister companies (Think Perform and Profiles Australia) to offer their clients a more comprehensive approach to people-work and organisational change.

““We are energised by the deep individual impact of our work, e.g. a participant’s comment that ‘I now have time to be the dad I want to be for my kids as well as more effective at work’. Equally we thrive on our long term partnerships with clients who achieve significant ROI through practical leadership and organisational improvements.”

Making-a-stand

Drastic change is needed in the VET sector

Along with the rest of the team at LMA, I am deeply concerned about the future of the VET sector in Australia given the growing lack of public confidence organisations and individuals have in investing in professional development.

RTOs are increasingly facing scepticism and negative media. This is largely as a result of the actions of a small number of unethical RTOs who should be held accountable for their actions.

Unfortunately, the waste in effort, time and resources is broad and is not easily forgotten. Typically, there are 3 groups of stakeholders affected:

  1. The Participants (Students). Many participants see training and development as their opportunity to further develop their skills in their chosen vocation and advance their careers. Alternatively, earning an additional qualification could be their first step in starting down a whole new career path. Both of these objectives are undermined by courses which fail to deliver any real skill or knowledge improvement.
  2. Organisations/The Employer. If the course is being funded (in full or in part) by the Participant’s employer, the lack of results and measurable outcomes from sub-standard RTOs undermines the prospect of future investment in the training and development of their workforce. They want to see value for their investment in time and dollars.
  3. The Taxpayer. It is the taxpayers of Australia who largely fund the VET sector. Generally speaking, Australia embraced the findings of the Karpin report and the need for development of the Australian workforce in order to compete in a global marketplace. Australians still acknowledge the need to focus on up-skilling its workforce. Unfortunately, with the growing number of examples of RTOs abusing the system, the Australian public’s patience is wearing thin.

As a reputable RTO delivering true development and transformation to its Participants, measurable outcomes and ROI against pre-determined objectives to its client organisations and in-turn, fulfilling its incumbent obligation to the Australian taxpayer, we are aggrieved that we find ourselves in an industry which is overshadowed by scepticism and negative media as a result of the actions of a small number of unethical RTOs and providers.

Over the last decade, Australia has experienced a productivity slump. Our long term productivity growth ranks well below the Organisation for Economic Co-operation and Development (OECD) average, and significantly below that enjoyed by leading economies.

According to a recent Leadership Employment and Direction (L.E.A.D.) Survey, only 16% of leaders believe their organisations are exceeding productivity expectations and 40% feel they are meeting expectations. There is clearly a great deal of room for improvement.

At a time when Australia has real and identifiable skill gaps in its workforce, we are finding it harder and harder to find those willing to invest in themselves and/or their workforce.

The State and Federal Governments must take action to address the diminishing public confidence in the VET sector. Swifter action and harsher penalties must be imposed on RTOs who rort the system. Recent examples of RTOs rorting the system have highlighted weaknesses in the existing compliance and audit systems.

At the very least, I believe a Rating System needs to be introduced which takes into account:

  • The quality of resources provided to Participants,
  • The duration of the course, and
  • The transparency of its costs.

Most importantly,

  • A process which measures an RTO’s success by the ACTUAL outcomes it is achieving with the Participants and, if applicable, the client organisations.

Given the facilities and opportunities available to our workforce, coupled with the Federal and State funding provided to the VET sector, Australia’s productivity growth ranking with the OECD is unacceptable.

We need to rebuild confidence in individuals and organisations to invest in their future through training and development. Rebuilding this confidence will not be easy, however if it not addressed, the work of the last 20 years since the Karpin Report will be wasted.

The Australian public, via the use of tax-payers money, has the right to expect RTOs to fulfil their obligations. At Leadership Management Australasia, we take this responsibility seriously. We:

  • Remain committed to the purpose of the VET Sector to upskill the Australian workforce.
  • Stand by the results we achieve with our Participants and the measurable outcomes we deliver, and
  • Implore the governing body(ies) to refocus audit activity on the ACTUAL OUTCOMES being achieved from the courses rather than paper-based compliance.

Training and development is too important to the Australian economy and jobs growth to be jeopardised by unscrupulous RTOs and providers. We welcome stronger regulation within the VET sector to bring about the change necessary to regain the Australian public’s confidence in investing in themselves and employers investing in their workforce.

Andrew Henderson
CEO
Leadership Management Australasia (LMA)

 

Do-you-delegate-effectively-Take-this-delegation-quiz

Do you delegate effectively? Take this delegation quiz

Delegation is a key skill that supervisors and managers can utilise to achieve success in their roles. However, delegation can be a complex and challenging task if people don’t fully understand and apply proven delegation practices and principles.

Many managers, supervisors and team leaders fail to delegate or share responsibility because they fear that the quality of the work will suffer. They complain, “If I want it done right, I’ll have to do it myself”. If you are tempted to put off delegating, remember, that at some time in your career you did not know how to do what you can now do easily. Someone invested the time to teach you.

Some managers also fail to delegate because they fear that strong, well-trained employees may replace them. Actually, this possibility should be welcomed rather than feared. When you have trained people to do your work effectively, you are available for promotion not replacement.

Delegation challenges the most promising and capable people on your team to develop their potential and use more of their abilities. It entrusts them with responsibility and offers them the chance to become involved with interesting and challenging work. When they do, you and the organisation are direct beneficiaries of their growth.

Take the following quiz to test your understanding of effective delegation:

Tick True or False for each question:

True False
1. Delegation is a training tool that helps develop an organisation’s employees
2. Delegation can free you of details so you can focus more time on the important aspects of your job
3. It’s always good practice to hand over or delegate a “hot potato” project you’d rather not handle yourself
4. It’s alright to delegate a project to someone by giving them a clear picture of what has to be done, without specifying how to do it
5. When you delegate the authority to complete a task or a project, it’s good to inform other employees in the workplace about this
6. Even though an employee seems to understand a task or a delegated project, it’s wise to ask them to give you an idea of how they plan to accomplish the project
7. It’s not good management practice to ask for periodic checks on the progress of the delegated project
8. The fact that you can do it better and faster yourself is a good reason not to delegate a task
9. If an employee shows you that they are unable to do a job, you shouldn’t give them a second chance.
10. When errors in a delegated project could be highly costly to the organisation, it’s important to maintain closer supervision of the project

 

Answers: 1. True, 2. True, 3. False, 4. True, 5. True, 6. True, 7. False, 8. False, 9. False, 10. True

 

Developing effective delegation skills  is featured in many of our management and leadership development courses, click here to view suitable courses and/or contact us today to speak with an LMA representative in your area.

Employer of choice factors | LMA NZ

Employer of Choice Factors

Latest survey results suggest that employees, leaders and managers have an aligned view on what makes an Employer of Choice.

‘Recognition and rewards for work’  and ‘Invests in the learning and development of its people’ tops the list of Employer of Choice factors for employees, managers and leaders.

‘Employer of Choice’ is a term often used to describe organisations that are the preferred or most desired to work for in an industry or sector. Through the Leadership Employment and Direction (L.E.A.D.) Survey, LMA has looked at the concept on several occasions over the past five years to identify what organisations can and should do to present as an Employer of Choice in their industry or sector, in order to attract and retain talent.

The 2014 results for Employer of Choice factors are outlined below:

Q.  ‘Employer of choice’ is a term often used to describe organisations that are the preferred or most desired to work for in an industry or sector. Looking to the future, which FIVE (5) of the following would you say are MOST important to you in an ‘employer of choice’?

Employer of Choice Factors

Employees

2014

Managers

2014

Leaders

2014

Recognises and rewards staff well

1

1

=1

Invests in the learning and development of its people

2

2

=1

Pays above average salaries and bonuses for excellent performance

3

4

11

Is a place where you can have fun and enjoy working

4

=6

8

Management is passionate and
engaging to work with

5

3

3

The message is clear – look after people and their needs and they will flock to your organisation.

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The sky is the limit - gender equality in the workplace | LMA

The sky is the limit – gender equality in the workplace

Workplaces have gender equality in their sights

International Women’s Day last week was a bittersweet celebration with the national gender pay gap recently reaching a  record high.

Women working full time now earn almost $300 less each week  than male counterparts, according to the Australian Bureau of  Statistics. The pay gap has increased 1.4 per cent in the past year to 18.8 per cent, largely a result of women being underrepresented in management.

According to the ABS, women represent 53 per cent of professionals, but hold less than a third (29 per cent) of roles as chief executives, general  managers and legislators. Just 3.5 per cent of ASX200 companies have a female CEO and 12 per cent of positions  on boards of directors belong to women.

Yolanda Beattie, public affairs executive manager of the Federal  Government’s Workplace Gender Equality Agency (WGEA), says a major barrier to women is employers’ natural inclination to be  around people like themselves.

“If you have a high opinion of yourself, you’re more likely to recruit people who are like you,” she says. “It’s white, middle aged men that dominate positions of power.”

Beattie says the notion of the ideal worker also favours men. “We’re stuck in a world view  that the ideal worker works Monday to Friday, 8am to 8pm, is on the phone after hours, talking the talk, doing the  golf and tennis and client socialising and that is drawn in the shape of a man,” she says.

“Women who work flexibly are viewed as less committed and are not given the same access to promotion and pay”.

Dr Gemma Munro, CEO of Inkling Women, says the best way colleagues can support gender  equality is by considering their language and avoiding assumptions.

“Boys’ club culture still exists,” she says. “Women are not necessarily seen as ideally suited for cutthroat industries like finance. They are  seen as more ideal for human resources, for instance.”

According to the ABS, the financial and insurance services industry  has the largest gender pay gap, at 29.1 per cent. Public  administration and safety has the smallest, at 7.2 per cent. Munro says other ways to support female colleagues include making  after-work get togethers gender neutral rather than beers and golf,  scheduling meetings within school hours, and giving confidence  boosts.

However, the first step towards workplace equality is acknowledging the issue. A recent Leadership, Employment and  Direction Survey, commissioned by Leadership Management Australasia, finds three quarters of male respondents (72 per cent of leaders, 78 per cent of managers and 75 per cent of employees) believe it is easy for women to reach senior management positions.

Among females, just 36 per cent of leaders, 40 per cent of managers  and 52 per cent of employees believe the same.

“It’s time employers woke up to the massive differences in  perception of gender equality in the workplace and the potentially highly negative impact on performance and productivity in, and  leadership and management of, our organisations,” says LMA CEO
Andrew Henderson.

One sector actively trying to attract more women and lower its  gender pay gap is the male dominated transport, postal and warehousing sector.

“We need to get away from the ‘blokes in blue singlets’ stereotype and highlight the diverse range of job and training opportunities that will help encourage women to enter the industry,” SA Freight Council CEO Neil Murphy says.

To help women join the workforce, upskill or change careers,  CareerOne is hosting an Australia-first dedicated virtual careers fair  this year. The VFAIR Women at Work expo will provide  information about WGEA’s Employers of Choice for Gender  Equality, job and training opportunities, as well as resources and support. It will run from June 22 to July 2 via careerone.com.au.

Article originally published in The Advertiser (Adelaide) CareerOne section on Saturday 7 March, 2015.

How to deal with employees not listening to you | LMA NZ

How to deal with employees not listening to you

When an employee doesn’t listen or do what you ask, how do you feel? Angry? Hurt? Your reaction may set the stage for future struggles and disappointments…unless you know why they are not listening to you.

There are three reasons why employees may not be listening or doing what you ask:

  •  They may not understand what you desire of them. In this case, you’ve failed to effectively and decisively communicate instructions or intent. You must study the situations and the individual involved to develop a plan for more effective communication.
  • They may not know how to do what you ask of them. This root cause belies a training problem; it’s your responsibility to educate the individual so that he or she is capable of performing the tasks you assign.
  • They simply may not want to do what you ask. While this does indicate a management problem a subordinate who fails to complete assignments is almost always a management problem – the real difficulty lies in the individual. What motivates him or her to do what they do? How can you help them find and develop internal, lasting attitude motivation?

The next time someone fails to listen and do what you ask them to do, remember to react calmly and ask yourself three questions:

  • Does this person truly understand what I’ve asked him or her to do?
  • Does this individual possess the training and experience to enable him or her to accomplish the task I’ve assigned?
  • Does this person really want to get the job done? And if not, what can I do to help them develop their own wellspring of attitude motivation?

When you can calmly analyse the difficulty in each situation and deal with it in an appropriate manner, you’ve won and the other individual has won as well because they’ve found new understanding, new skills and a new attitude.

Learn more about motivating your employees, read LMA’s blog post Discover the best form of motivation for your team.

Characteristics of a good manager | LMA NZ

Characteristics of a good manager

In the modern workplace, leaders and managers set the tone for the organisation as a whole and provide the foundations for performance and results.

Identifying and tracking the characteristics of a good manager that positively influences employee performance has been at the core of LMA’s Leadership Employment and Direction (L.E.A.D.) Survey since its inception. Monitoring the expectations of employees and identifying how well managers align with these expectations has provided important findings; the data has often identified areas for growth and development for managers and leaders.

The results for 2014 are outlined below:

Q. What would you say are the top five most important characteristics for a good manager to have, in order to positively influence your/your staff’s performance in your role at work?

Top five characteristics of a good manager

Employees

2014

Managers

2014

Leaders

2014

Clearly communicates where we are going

1

1

1

Gives honest feedback on how I am going

2

2

2

Trusts me with challenging work

3

=7

6

Fair/even-handed/reasonable

4

=4

4

Listens to/respects my input into decisions

5

3

3

Do you have the characteristics of a good manager? Take LMA’s DIY Leadership Analysis to see how you rate across several crucial leadership competencies.

Gender inequality and pay gaps still rife in the workplace | LMA

Gender inequality and pay gaps still rife in the workplace

New data released by the Workplace Gender Equality Agency shows that women in management ranks get paid less than their male peers.

Based on full-time total remuneration, the largest gender pay gap occurs at key management personnel level (28.9%), followed by other executives / general managers (27.5%) then other managers (24.6%) and senior managers (23.5%).

This data reveals for the first time how the gender pay gap exists at every level of management across the Agency’s reporting population of over 11,000 employers.

The Leadership, Employment and Direction (L.E.A.D.) Survey commissioned by Leadership Management Australasia found that there is a stark difference between the views of men and women on the prevalence of gender equality in the workplace across a number of areas. The survey has been undertaken for 15 years and has involved thousands of organisations and more than 42,000 employees, managers and leaders.

On the subject of pay equality, half of the men surveyed felt that both sexes had equality of pay (49% of leaders 52% of managers and 46% of employees) compared to around one fifth of women surveyed (27% of leaders, 18% of managers and 18% of employees).

Leadership Management Australasia’s L.E.A.D. Survey director, Adrian Goldsmith said, “It’s time employers woke up to the massive differences in the perception of gender equality in the workplace and the potentially highly negative impact on performance and productivity in, and leadership and management of, our organisations. For too long, these perceptual gaps, which are now clearly backed up by evidence of real gaps in terms of pay inequality, have been allowed to perpetuate – and in doing so, inequity has continued to reign.”

When questioned on the ease/difficulty of women reaching senior management positions, three quarters of men surveyed believe that it is easy for women to reach senior management positions (72% of leaders, 78% of manager and 75% of employees) compared to just 36% of female leaders, 40% of managers and 52% of employees who believe the same.

The latest data from the L.E.A.D. Survey data demonstrates a difference in experience between men and women at all levels of the organisation. In many areas men are significantly more likely to believe the situation to be better balanced, where women report that men are still winning the so-called gender war. This highlights the significant room for improvement that needs to be addressed by leaders and managers.

“Closing the gap between the genders on this front is a matter of fairness that all leaders and managers of both genders should have at the forefront of their minds,” Adrian said.

Click here to view the full L.E.A.D. Survey data on equality in the workplace.

Top 5 leadership Competencies | LMA NZ

Top 5 leadership competencies

What are the most important leadership skills or competencies?
How many do you possess?

The 2014 results for LMA’s Leadership Employment and Direction (L.E.A.D.) Survey has determined that, from leaders own perspectives, the key leadership competencies are:

Building relationships

Communication skills

Developing and coaching others

Planning and organising

Problem solving and decision making

Strategic thinking

The bulk of these competencies have remained in the top five since the commencement of the survey in 2001 and most of the top five competencies are the same for each of three audiences – leaders, managers and employees – a sign that we generally understand what a good leaders needs to be doing to perform their role well.

 Q. Looking at this list of leadership competencies, please nominate which you believe are the five most critical competencies that leaders and senior managers need to do their job well today.

Leadership competencies

Employees

2014

Managers

2014

Leaders

2014

Communication skills

1

1

1

Problem solving and decision-making

2

4

5

Developing and coaching others

3

2

3

Planning and organising

4

6

8

Building relationships (external and internal)

5

3

4

Strategic thinking

6

5

2

 

The 2014 L.E.A.D. Survey results provide direction on how leaders and managers should be developing their own competencies to effectively support and achieve the best results from those they lead and manage.

Are you a strong leader? To see how you fare over several crucial leadership capabilities, take LMA’s DIY Leadership Analysis.