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gen-y-leaders

Future Leaders: The Generation Y Workforce

We hear a lot about them in different sectors, from the social, through to the real estate market and especially in the workplace. The millennial generation, also referred to as Generation Y, is the latest emerging group of employees. Generally born between 1980 and 2000 (a disputed time line between some researchers), those belonging to this often contentious group are facing a workforce that is vastly different to their predecessors. Not only is it different because of the industries, technologies and fields that are advancing and retreating, it is different for its perception of what leadership is and how to best foster it within an upcoming workforce that is more mobile and looking for the same mobility in their work.

Within Deloitte’s latest Millennial Survey titled ‘Winning over the next generation of leaders’, the survey unearths information pivotal for anyone who is hiring millennials, working with millennials or promoting millennials.

One key element the report shines a light on is that, in general, millennials ‘express little loyalty to their current employers and many are planning near-term exits.’ Whereas previous generations followed a much more secure path from education through to long-term employment, millennials are more short-term focused, choosing their next move with what could be categorised as a ‘one foot in the door, one foot out’ type of attitude. But is it as simple as looking at millennials and categorising them as short-term workers? Or alternatively, do we all need to take a step back to look how the workplace is geared to support the growth of the next generation of potential leaders and innovators?

In a fast approaching future where millennials will represent the largest segment of the workforce, the challenge of attracting and maintaining a solid workforce has perhaps never been more difficult. As Deloitte’s survey revealed, of the nearly 7,700 millennials surveyed in 29 countries around the world, nearly a quarter of them would be looking to leave their position in a year. That figure increases to 44% when the timeframe is extended out to two years.

In terms of fostering leadership paths and leaders, these figures leave much to be desired in terms of strong retention of millennial staff. If Gen Y are to be the future leaders of both existing and not yet conceived industries, forward thinking organisations need to be strategising now about how to gain their attention and maintain it beyond the pivotal two year mark indicated by Deloitte’s research.

So, how do employers start to look at this ‘loyalty challenge’ as an opportunity to best utilise their millennial staff instead of a short coming of an entire generation of skills workers?

The report points to some confronting numbers regarding millennials, even if they have reached leadership positions. Of those surveyed, millennials in senior positions express their intention to leave their organisations relatively soon. In the current survey, approximately 1 in 5 respondents were either the head of a department or division, or have a position within the senior management team. This tells us that the issue with retention isn’t necessarily that the opportunities for advancement aren’t there, but must lie at a different origin for many millennials who are leaders in their industries.

Within our annual L.E.A.D Survey, we find that salary is still a fairly strong retention point of difference for many employers, managers and employees. However, is this translating at the same level for the upcoming millennial workforce? According to Deloitte’s research, millennials are less impressed by a business’ scale, age or its ‘buzz’ achievements. Instead, millennials are focusing more on ‘positive energy’ around a business – what does it contribute to the world, how does it align with their values, and what are they aspiring to achieve.

In short, the report points to the fact that millennials are less likely to wish to stay or lead in an organisation that doesn’t support their values or doesn’t make active choices to support them as an individual within the organisation.

Millennials want to contribute to the positive impact they believe business has on a society, but in doing so they wish to hold onto their own beliefs while achieving those of the organisation. Knowing this, current leaders can start to initiate change in their organisation to support these desires of their millennial team members and leaders

So, how can employer’s best facilitate the right environment for Gen Y to be leaders themselves? A few key suggestions may be:

  • Focus on team building to foster greater loyalty

While many millennials will still feel loyalty towards an organisation, increasingly more are reporting loyalty as a result of being in a team that is productive and like-minded. There is a greater responsibility than ever for team leaders and department heads to consciously and proactively develop and maintain team cohesion. By using this to your advantage and focusing on building strong teams with enhanced interdepartmental interaction, you will be encouraging bonds to be made that are focused on group achievement and team directed innovation.

  • Encourage a mentoring program amongst millennial staff

Mentoring doesn’t have to necessarily be between staff of different generations, it also has a place between millennial team members. For the mentor, the opportunity to demonstrate their values as they see them operate within the organisation will solidify their own position and reasons for remaining loyal to their team and mentee. For the mentee, they will have a light of influence to look to who can directly relate to their perspective and ideals, but can also facilitate the alignment of these values alongside those of the organisation.

  • Demonstrate the organisation’s values in action

Millennials, particular those in more senior positions, are no longer just looking for that foot in the door. They are looking for purpose in their work and in the organisation they work for. Authenticity and the demonstration of this from their organisation is perhaps the greatest retention strategy for millennials in any industry. Don’t just talk the talk, walk the walk wherever and whenever you get the opportunity to.

June 30

The Performance Edge Graduate Group

This is a closed group for graduates of LMA’s The Performance Edge course. The group features a 6 month Transformational Journey to reintroduce and reinforce some of the learnings from the course, along with access to resources and activities from other LMA courses.

To join this group on Thrive Portal and access the Transformational Journey and exclusive resources for graduates of The Performance Edge then fill out the form below.

You will be notified via email when you have been approved to access the group.

leadervmanager

Leaders versus Managers: Spot the Difference

As those in the business of developing managers and leaders, we talk to a lot of people who are in the throes of mastering many of the skills associated with being a manager and a leader. While many of the skills required cross over between the two, it is also imperative to take a step back and think on this important question: What makes a manager, a manager, and what makes a leader, a leader?

While some people will definitely be both, there are some telling differences between managers and leaders that can set them apart in the eyes of those they report to and in the eyes of their teams.

Managers

By definition, managers have subordinates who report directly to them. Most managers will have a title that denotes a sense of automatic authority, normally of a more formal variety. In response to this formal arrangement of management, most managers will have people who work for them in response to a direct chain of command set by their workplace.

Normally, this type of management style results in working relationships that are largely transactional, in that the manager tells the subordinate what to do and the subordinate does the task, namely for an incentive (most likely a salary, as in common with most transactional forms of management).

Although normally based on this transactional style, good managers need to have a particular set of skills to be successful in their role.

  • They need to have strong organisational skills to balance their own workload alongside the tasks that can be best delegated to their team to improve operation efficiency.
  • They need to possess excellent communication skills to be able to successfully manage different personality types within their team and be able to combat issues as they arise.
  • They need to be process focused to ensure their time management of themselves and those around them is at optimum to ensure peak productivity from everyone under their management.

Mastering these skills is imperative to the success of any manager. However, the skills that make a manager a good manager do not necessarily all fit under the same skills that make a good leader.

Leaders

Leaders do not have subordinates, they have followers. And while many leaders will still have a ‘management’ title, the sense of authoritarian control is replaced by a different form management style that encourages results and performance at a whole different level.

When leaders want to lead they employ a different set of skills to accomplish their goals. They give up their authoritarian style of management and instead turn to a more transformational style of management based on relationships and connections.

They will appeal to those around them based on personal integrity and determination, not authority or power. Leaders will be able to rally those around them to a cause based on their own personal appeal and demonstration of honesty. Leaders with a lot of charisma find it easier to attract people to their cause. As part of their persuasion they offer more transformational incentives rather than transactional such as personal development.

They will be people focused and able to relate to those around them on a variety of levels. This doesn’t necessarily mean they have to be loud and gregarious to be everyone’s friend, rather they are able to employ skills such as asking questions and listening to make those around them feel heard.

They want to try new things and aim to get others involved in these developments. Leaders do not silo themselves away and work alone. Nor do they always play it safe to avoid confrontation or potential failure. Instead, they include others in their brainstorming and search for new approaches. They are problem solvers who appreciate the perspectives their team members can offer to assist with informed risk taking.

Can you spot the difference?

While this is in no way an exhaustive list of manager or leader attributes, it should give a clearer idea of what separates a manager from a leader with excellent managerial skills.

Instead of counting value according to a transactional style of management, leaders focus on what value they can assist to add to their team by setting good examples and acknowledging independent thought and good work ethic.

Instead of focusing on controlling the day-to-day actions of their teams, leaders focus on developing circles of influence based on their natural leadership qualities. If people outside your direct line of reporting are coming to you for advice or direction, you are demonstrating that you are a leader, not only a manager.

Influence and inspiration separate leaders from managers, not power and control. Like most things worth working for, becoming a leader can be a longer and more complicated road than clocking in and completing a set managerial tasks. However, the rewards of a more responsive and self-driven team, stronger internal relationships and a less authoritarian driven work environment is definitely worth the extra effort and skill honing.

Are you both a manager and a leader? What would your team say about you if you asked them to rate your leadership style? You can find out how you rate as a leader with Leadership Management Australia’s DIY Leadership Analysis. Take the analysis and learn more how you can improve your leadership style for the benefit of yourself and your team.

influencer

Top Tips to Becoming an Influencer

No matter your field, everyone wants to be heard and respected in their role. While many of us may aspire to be influential in our roles, most of us probably aren’t aware of what it takes to build the relationships that will enable us to reach that influential position in our organisation and industry.

As an influencer, those around you will look up to you for support, advice and direction. You will become a role model for younger members of your team who may be just starting out. You will be known as someone who can get the job done, while also putting their own spin on the work. To achieve this position in your industry, you need to be prepared to put in the hard work so you can respond to the pressures of being an influencer with clarity, honesty and flair.

What steps do you need to take to become a true influencer in your industry? The following are a few key steps to consider when you are ready to work towards this larger goal:

  • Make your presence known everywhere

First things first: try to be everywhere. This extends from being in the right place in the workplace at events and functions, right through to your presence online. Attend events where speakers and current influencers in your industry will be present. Write blogs on topics that are pertinent to your industry. Get into podcasts, interviews and prospective meetings with important clients.

By employing a hustling mindset to your approach, you will be well on your way to taking advantage of every opportunity that comes your way.

  • Think of your brand

Regardless of whether you are a sole trader or you are a larger organisation, it is becoming more pivotal to be able to stand out from the crowd. More often, highly positioned industry leaders are obtaining the status of influencer because they are thinking of themselves as more than the sum of their current or future positions. Instead, they are thinking of themselves as a brand.

This doesn’t necessarily mean having your own logo or vision statement that you broadcast upon meeting people. It means knowing what your values are as a professional and demonstrating these in everything you produce and engage with. It means having a sense of clarity and consistency in what you produce and how you go about doing it. Being your own brand is about embodying all the best parts of what you do and letting others know exactly what you value in your work and in your role.

  • Maintain your social presence

Whether you are social media savvy or completely lost in a sea of technological chatter, the power of social media looks like it is here to stay. Although it can seem like a time waster for many, social media is a platform that can add untold value to yourself as an industry leader.

If you use social media regularly and in the right way, you can tap into a network of people who share the same values as you and can bolster your own position with advice, support and even mentoring opportunities.

If you are on Facebook, join some authoritative groups that are popular in your industry. If you have a LinkedIn account, make sure it is updated regularly and you are contributing to conversations being initiated by those in your industry. To read more on the value of social media, read our previous post here.

  • Keep abreast of developments in your industry

No matter what stage of your career you are at, there is always something new and exciting to learn.

Self-education can be one of the most powerful tools in your arsenal as a motivated industry leader. Make it a personal goal to remain at the forefront of new thinking in your industry. One way to do this is to make sure you are reading a lot of books related to the industry, along with some high quality motivational books to keep you on track.

Ask for recommendations from your colleagues, mentors and current industry leaders to point you in the right direction. They will be able to direct you towards pivotal material that changed their thinking or solidified important parts of their working habits that you can integrate into your own mindset and output.

  • Build on the relationships you have

Becoming an influencer often goes hand in hand with being an industry leader. It can take a lot of time, effort and self-motivation on your part to build on the relationships you already have to reach a point where you can call yourself an ‘industry leader’.

One of the key things to remember is that every industry is made up of one key defining element: people. If you wish to become an influencer in your industry, you need to remember that people are and most likely always will be the core of your business model.

Nurture the relationships you have with those around you. Seek out new ones with those of all levels of experience and expertise. Be open to new experiences and divergent opinions. By doing so, you are always growing as a person and as a professional. This trait of openness will ensure you are on the right path to becoming an influential force within your industry.

Communication-–-The-Two-Way-Street-to-Dealing-with-Change-and-Uncertainty

Communication – The Two-Way Street to Dealing with Change and Uncertainty

Robert McCloskey once famously said “I know that you believe you understand what you think I said, but I’m not sure you realise that what you heard is not what I meant”. Or in other words, communication is fraught with enormous potential for misunderstanding, misinformation and misinterpretation such that we can never be quite sure what people have really heard.

One thing is for certain though – if you’re NOT communicating at all or are doing so intermittently or poorly, there will be large gaps between what you think you’re saying and what others think they are hearing (or not hearing as the case may be).  Our Real World Leadership resource can provide some great extra details.

Nearly half the leaders (47%) believe they’re communicating to a great extent about the future of the organisation yet just 29% of employees and 16% of managers believe this is the case.

Communication about your personal future
 

Employees about leader/Manager communication

Managers about leaders communication

Leaders about their communication to staff

Great extent

24

15

39

Moderate extent

46

43

51

Small extent

21

29

6

Not at all

9

13

4

Great/moderate extent

70

58

90

Small extent/not at all

30

42

10

Employees – To what extent have your business leaders and senior managers reassured you about your future with your organisation?

Managers – To what extent have your business leaders and senior managers communicated with you about your future with the organisation?

Leaders – To what extent have you communicated with your staff about their future with the organisation?

Leaders and managers need to recognise that reassurance about the organisation’s future and the future of individuals is paramount to securing a stable, productive and harmonious workforce.

Periodically ‘settling the horses’ by providing information, vision, direction and purpose to the people who make the organisation perform will help enable them to deliver results as a team. When this focus also highlights the future for each individual, their meaning and purpose become clearer and their performance improves as a result.  Click here for some extended details from our new L.E.A.D survey Whitepaper.

Introducing-Emotional-Intelligence-Short-Courses-BLOG

Leading Resolutions.

New Year Resolutions: eat healthier, lose weight, find love, and reach the top of Everest, however ambitious these resolutions seem, it is common practice for people to set themselves new personal goals to be achieved in the coming year.  So… why don’t we do this for our workplace?  Many leaders don’t even think to apply this form of self-reflection to their professional lives.  If that’s you, here are some resolutions that could help you drive new Win-Win goals for 2018.

Resolutions for the workplace:

Resolution 1) Plan to be successful:

Often it is a slow time of year when you return to the office after the summer break, try to use your fresh mindset and apply your organisational skills to look ahead and plan out the next few months.  Your stress can then be self-managed prior to your workload (and stress) increasing.  Setting goals for the year is also an effective means of self-assessment, did you hit the mark in May that you aimed for in January?

Resolution 2) Learn about or apply new technology to your workplace:

Everyone loves to find an easier way to do something, if it saves time, it generally also saves the company some revenue. Technology moves at such a rapid rate that unless you are keeping one finger on the pulse you can easily miss opportunities to improve the day to day processes of some activities.  Huge strides has been made in the automation of customer relationships via CRM tools, the management of sales lists via calendar programs, and the automation of data acquisition.  These technological improvements have made some heavy admin areas of operation a breeze.  Which in turn frees up your time to be used more effectively.

Resolution 3) Your attitude – new and positive:

The way you see your role can affect your attitude towards it. Do you see the value in how your role interacts with the surrounding business?  If not, look at some ways in which you can improve upon existing strategies. Improving productivity and performance can be as simple as having a discussion with your employers about the why your role performs the assigned tasks the way that it does.  This in turn can greatly help your understanding and conviction within each task.

Resolution 4) New and visually stimulating work areas:

Layout – if you were searching online for a weekend getaway, would you choose the location with bad lighting, cluttered spaces, and repeated layouts? No. You would choose the most visually appealing location that creates the feeling of freedom or inspiration.  Why doesn’t this intention apply to your work space?  Where possible it is recommended that you adapt or even change the layout of your work space as often as you can.  Adding family photos, scenic shots to inspire you or even the use of funny images can create a more visually stimulating environment for your mind.  This in turn improves on employee productivity and effectiveness. A happy worker is an effective worker.

Now that you have a few examples of professional resolutions its time to start setting yourself some of your own goals.

Any forethought is always a good idea.  For those interested, LMA offers a wide degree of courses to help develop forward thinking and goal orientated thinking, click here to find out more.

graduates-of-2015

Congratulations to the 2016 LMA Graduates!

As 2016 draws to a close we would like to celebrate the thousands of people who have participated and graduated from an LMA course this year.
As high achievers, we hope that you continue to practice LMA’s teaching, utilise the tools within the workplace and set goals in both your personal and professional lives.

Remember that high achievers:

  • Think positively (Above the Line)
  • Are willing to pay the price for success
  • Are willing to accept personal responsibility
  • Expect to succeed
  • Set goals in all areas of life
  • Are on a journey of self discovery and self improvement

Congratulations to the 2016 Graduates of Leadership Management Australasia!

Click a thumbnail to a photo or scroll through the gallery.

simon-sinek-free-ticket

Win a Free Ticket to see Simon Sinek in New Zealand or Australia

As a partner of the Simon Sinek event, LMA is giving away a free ticket to each of these exciting and engaging events. Fill out the form below to go into the draw to win a free ticket to the events running in March 2017.

Melbourne – 3rd March 2017
Sydney – 7th March 2017
Auckland – 9th March 2017

PRIZE DRAW DATE: 13th February 2017

To avoid missing out on your chance to see Simon Sinek, please click here to purchase tickets at an exclusive discounted rate through LMA.

THIS PRIZE DRAW IS CLOSED AND THE WINNERS WILL BE NOTIFIED SHORTLY

If you encounter any issues or have further questions about the giveaway please click here.

diversity-leveraging-the-gold-that-lies-within

Diversity – Leveraging the Gold That Lies Within

A lot of airtime has been devoted to the topic of diversity lately – particularly cultural or ethnic diversity.

On the world stage, during the recent US Presidential election the front-runners exchanged vitriolic and hurtful diatribes about building walls (physical and emotional) to protect ‘our values’ from those who would threaten ‘our way of life’.

In Australia (and to some extent in New Zealand), diversity in workplaces, communities, family structures and personal relationships has been at the forefront of societal debate of late through, for example:

  • The emotionally-charged discussion around legalising same-sex marriage in Australia
  • The prospect of a referendum to formally recognise Indigenous Australians in the Constitution
  • The introduction of Australia’s National Disability Insurance Scheme (NDIS) and the subsequent snail’s pace in enabling eligible claimants access to service under the scheme
  • Discussions around balancing gender ratios in high-profile organisations and the perceived potential negative impact (e.g. Victoria’s Metropolitan Fire Brigade)

It seems every time you turn on the TV or radio someone is questioning the merits and value of diversity and amplifying the negative impact they believe it is having on our way of life – like it’s a Yes/No decision as to whether diversity ‘should be permitted’ – or worse still ‘tolerated’.

Are we too diverse or not diverse enough? Are we too accepting of different world-views or becoming increasingly intolerant or even xenophobic? Are we suffering because we’re too pluralistic or failing to truly capitalise on the many benefits of the diversity that surrounds us?

Diversity is used as shorthand or code for multiculturalism or ethnic diversity – when clearly it is so much more than the shade of one’s skin or shape of one’s eyes. By limiting the discussion in this way, organisations are seriously missing golden opportunities to tap into and leverage the richness, the colour and movement of their workforce.

Latest Leadership Employment and Direction (L.E.A.D.) Survey results highlight that diversity is very much part of our organisational cultures and, by definition, is a part of our lives that will increasingly need to feature in the thoughts and plans of modern leaders and managers.

However, there is plenty of scope to harness, leverage and benefit from diversity to an even greater extent than is currently evident – it just takes courage and commitment from all of us.

Capitalising on workforce diversity

Looking at the extent to which organisations are currently capitalising on the diversity in their workforce, we note that all segments (employees, managers, leaders) believe their organisations are capitalising on the diversity of skills and experience of their workforce to a far greater degree than other diversity categories (age, gender, ethnic/cultural):

diveristy-chart 

Q. To what extent do you believe your organisation is capitalising on the following aspects of diversity in your workforce?

Overall, 80% of employees, 76% of managers and 83% of leaders believe their organisations capitalise on diversity in skills and experience to a great or moderate extent. Contrast this with just 61% of employees, 53% of managers and 57% of leaders who believe their organisations capitalise on cultural or ethnic diversity
in their workforce’s. Only marginally better ratings are reported for organisations capitalising on age and gender diversity in the workforce:

AgeGenderEthnic / CulturalSkills / Experience
EMP
%
MGR %LDR %EMP %MGR %LDR %EMP %MGR %LDR %EMP %MGR %LDR %

Great Extent / Moderate Extent

685764635858615357807683
Small Extent / Not at all263930303630314133182313

EMP – Non-managerial/supervisory, MGR – Middle managers/supervisors, LDR – Executives/senior managers)

So what does this mean for today’s leaders and managers?

Clearly, there is a great deal of room for improvement for organisations to make better use of the rich tapestry that exists on these and other dimensions of diversity – such as religious, sexual, ability/disability, work history, working conditions and so on.

So, here are some important questions to ask yourself:

  • What am I doing to identify, understand, harness and leverage the diversity of my workforce?
  • When was the last time I focused some energy on better understanding what lies within each of my team members?
  • And perhaps most importantly, how can I embrace, celebrate and amplify the positive impacts and benefits that a diverse workforce brings to my organisation?

We’re sure you’d agree – this is a far more productive use of the airwaves than to simply shut down the diversity conversation because it’s all too hard or threatens our ‘local village’.

Bottom line – this is the new way of life for the village – you’d better get used to it!