Course: LMR
Name: Michael Ciullo
The course was engaging and challenging. As the course went on, I felt my involvement in the workshops grow and really looked forward to coming each Tuesday arvo! I learnt some valuable skills in time management, valuing my time, motivating staff, and delegating work to staff. Very practical and insightful.
Course: SSTLS
Name: Jason Brown
I found the course very beneficial mostly. I had some good success with my team by developing our job cards so that the staff member signed it off at the completion of the job, and had to tick the box whether he completed it in time or not. I found a large increase in the jobs that were being complete in the set timeframe and we are able to fill in a spreadsheet to measure results. I found it interesting looking into different personality types and looking at the team from a different perspective. There was a lot of interesting parts to this course that you would never think about if you hadn’t done this course. I can see myself going over these notes a lot in the coming years and covering different circumstances. Overall very beneficial for anyone going into supervision or experienced supervisors because if you do what you have always done you will get what you always have
Course: TPE
Name: Kyralie Scott
Interaction with other people experiencing the same difficulties in their workplace as my own, Group feedback and ideas, Loved the team building exercises, Achieved my Dot process for reduction of stock levels trough the effective use of delegation, Achieved a huge change in attitudes to people and workplace happenings, increased confidence in my abilities to change and have an impact in changing others perceptions. Course content could be applied to very different workplaces and still achieve the same results.
Course: COL
Name: Andrew Clements
The course has been enjoyable and the learning was made in a relaxing and encouraging environment. I have gained more confidence in the way I conduct my business and I have a more open mind approach in the way that I do everything whether at work or my personal life.
Course: COL
Name: Shane Ploenges
Through attending this course I have become more organised, more focused and more confident. I feel my public speaking confidence and skills have grown and I can better manage my time. The most important thing for me has been getting the opportunity to focus on my HPAs and through delegation get more done, not just from myself but my immediate colleagues. I achieved my workplace project with great success and have leaned how to use a broad range of helpful tools.
The course drove me to institute positive changes within the team that had long been desired, but never implemented. It also drove to take on greater leadership responsibility and experience that will benefit me in the future.
Better understanding of my role within the organisation through understanding of HPAs. I am now more likely to spend the appropriate level of time on tasks through identification of their real importance and value. More organised and structured approach to my day Good to have the opportunity to interact with people from other parts of the organisation and other companies to get an appreciation for alternative approaches Now that we’ve had a number of employees go through the LMA course, some of the language and techniques are becoming more commonplace within the organisation, so even those who haven’t been able to attend are benefiting.
This course has made me think in much broader terms about my role, which I think is an excellent outcome. It has made me more aware of a number of the vital elements of modern supervision, and has pushed me to implement changes to my team which would more than likely have not been made had I attended the course. The concepts are applicable to my job in an on-going basis and I look forward to observing the improved performance of our team as a result.
Group discussions were extremely beneficial to me, drawing on others experience has assisted me to review my communication styles and increased my confidence in participating in group discussions. Savings through the identification of high pay off activities and the subsequent delegation of low pay off activities have totalled approximated $10,000 pa. I managed to successfully go through a difficult performance management issue with the assistance of my course coach who proved to be an invaluable resource during this time.
The course was amazing. It has transformed me into a better employee and leader. I have achieved great results for myself, team and organisation. I highly recommend it to any level of manager.
Engaging with course participants from other industries and backgrounds lead me to the realisation that we all are faced with similar challenges and issues. During the course I completed and or contributed to number of important Win Win goals including the development of a Communications Plan, PM Scorecard, ISO9001 Accreditation, Reality Manager roll out, Resource Analysis improvements.
I did not know the power and effectiveness of setting up goals and continuously checking them and measure my improvements. I did learn a lot of leadership terminologies and got a lot of ideas and examples about how to deal with daily situations, positive and negative. I gained confidence and know how to empower myself and others. I liked and enjoyed each workshop very much, by the end of each workshop I would go out feeling positive and a very strong person. I am going to miss the workshops and my Facilitator.
Course: LMR
Name: Michael Byrnes
I was able to achieve all my personal goals except for computer skills which is on going All my work goals The 3 hours in workshops each week Spend less time at work Better quality of home life
Course: TPE
Name: Samuel Matthews
The course was really well set out and it allowed for a lot of self development because you were constantly given new things to think about and apply to improving your effectiveness. A shout course like 99% of typical management courses never allow for this scope of personal development. A must for anyone who wants to be an effective team member and leader.
I have achieved a number of goals set throughout the course. LMA has helped me discovered an easier structure to apply to setting and achieving goals now and I just need to continue to use this structure and be better planned about how I will go about getting things done. I have had some success in delegating in my workplace, something I was not comfortable with in this environment before. I have improved my productivity and can demonstrate what I spend my time on now. I feel overall that this is enabling me to have better clarity of thought and management of workload.
It was great meeting people from so many different industries – the positivity from some people was infectious (particularly coming from an environment that is generally quite negative). Having more confidence when delegating (and learning how to improve my delegation skills!) has given me more time to focus on my HPAs – which ultimately benefits my organisation.
Course: SSTLS
Name: Craig Martin
have become a better planner through the use of important lists at work and at home and also with using diary more effectively, at home we have started to become more organised and have started to become more goal orientated, at work one of my goals was with training of operators and have seen some big gains in their performance.
the overall course was great through the interaction that was had by all participants and the encouragement they supplied.
have better working relationship/communication with my team members. to get that used to be troubled team member actually enjoying his job again
Course: TSE
Name: Edward Caspers
Most enjoyable aspect was interaction with team mates in the learning environment. Achieved some worthwhile goals which have helped personal and company performance.
Goal setting is good to re-visit from previous courses and set focus goals to obtain a bigger goal.
I enjoyed attending the LMA course, particularly watching team members change their attitude to the course, and building momentum. The course was also structured in a way that I could implement each module to my work environment. I developed great relationships with my customers by understanding their objectives and print habits – due to the customer analysis throughout the course.
Although at first I was a little overwhelmed with the extent of work involved with the course, as we got started it was actually not as bad as I first thought.
I enjoyed the in class role plays and also the case studies. I believed we all learnt something about each and from each other which is very valuable in the work place.
The best thing I got out of this course was actually “Learning” again. I was a bit overwhelmed and fearful that I would not be able to do this because it had been so long since I was at school. I am looking forward to initiating more learning once I complete this course.
Goal setting – I have never used this before and with practice this will be a very useful tool to achieve my KPI’s
I enjoyed interactivity with each other. Michael is a very easy going guy who is good to have as a coach generally. I enjoyed some of the points in the course manual to look at and use in sales. It did help me look at areas I wasn’t focusing on like time management.
Bonding for the team, as we were all relatively new to working together; having had a huge turnaround in staff in the last couple of months last year. Focus goal = finding something positive that has been achieved each fortnight Opportunity to work on win-win goals to improve issues I have had with my job
For me I think learning how to develop my existing accounts, defining what my HPA’s are and utilizing my time more effectively.
Were able to set and achieve most of my 7 Win/Win Goals.
Ross Moyle made the course an absolute pleasure and made it seem like fun and extra work
Achieve win win goals – one of m larges clients which had pricing issues that involves at least four other departments – has been achieved and no more paper work as to QAs and credit notes to be issued.
I think participating in this course gives you the tools and confidence to sell. I think goal setting is definitely something I will use in the future. I achieved or am on the way to achieving all the goals I set myself.
Course: TPE
Name: Anthony Pryse-Jones
Enjoyed learning from the experiences of others from outside my industry & networking opportunities that presents. II learned some valuable things about Time blocking, especially in dealing with emails. I leaned that delegation & empowering others is a key role of managers