Course: TPE
Name: Anthony Pryse-Jones
Enjoyed learning from the experiences of others from outside my industry & networking opportunities that presents. II learned some valuable things about Time blocking, especially in dealing with emails. I leaned that delegation & empowering others is a key role of managers
Course: LMR
Name: Donna Bowerman
meeting with a professional group of like minded people with different work/life experiences my attitude has changed with me being more approachable and listening more and thinking above the line I have gained a lot of confidence from attending the course
Course: COL
Name: Arwin Elauria
I like the part where we work in groups and Paul has really created a very good environment where we feel comfortable with each of the participants. I think I can communicate better after the course.
Learning effective delegation and coaching techniques have been the biggest areas of development for me. Seeing not only my employees grow into their prospective positions better but effective communication between us has improved the workplace generally. This has improved moral, improved efficiency, and as a result productivity has improved. Having no prior experience with a course like this I can only rate it very highly. It is very professional with people who are well trained.
I gained a lot from the personal application content. I feel I am better organised and have the time required to work more effectively on my HPAs. The habit of goal setting has also helped create time by not letting things drag out and achieving set goals on a regular basis give me a feeling I am making a difference. I have implement several of the learning from the course using some of the tools provided. All in all I think I am a more effective, efficient manager.
I had gone through a stage of being a mate to my team. my M/M has supported me with feedback on my progress with now being a manager of my staff. the ability to lead a team of employees that now are accepting my role as their supervisor. this is still an ongoing principal of practise within my company. At the start of the coarse I was not (in the mood) mainly due to personal reasons. Going through a separation, selling my house, communication with my ex partner was not going well. this affected my health and outlook on life. During the coarse Leslie took the time out to have a chat and discussed what we apply at work, apply this to my personal issues. This was what I was looking for, I have met a new group of friends that are in the same situation as myself, I use what I have learnt to assist them, we now have goals set in place, the small ones we achieve these each week, There is one major goal we have set for ourselves and can’t waited for April 2014. a 3 month tour of Australia.
The reintroduction of goal setting in my life has given me purpose and the ability to challenge myself in all areas of my life.
Focus Goals – It became a habit to create focus goals (conditioned). Through this the ability to see and prioritize daily and weekly requirements and complete tasks in order of urgency. Time management – understanding the importance of planning and understanding exactly how I use my time and how much more time I do have to complete tasks. These two have given me the ability to step back and think about areas I can improve but also how I can do it. Have become more time efficient and clear headed. I do not start my day without a list!
I have improved my diary keeping processes and am even better organised than before. I learnt the importance of the whole sales process, the importance of Occupational Health & Safety and my responsibilities and the value of goal setting. I have now moved to a sales role in a new company and was able to impress them with my sales knowledge, a lot of learnt from the course.
My Major and priority goal that I set at out start of the course was to actively seek a promotion. Following the steps I had set out I managed to be promoted to a State Manager. Although a challenging roll it is very rewarding and I look forward to each day at work and a new found enthusiasm and a chance to motivate my team to also strive to meet targets, which in turn they will be financially rewarded through bonuses. My promotion also comes with its own financial rewards
Measureable results- A number of my staff commented on the level of skills that I was promoting to them without even knowing. It was great to be able to share each weeks modules with them and build upon their skills. The sales plan in module 10 has helped immensely in the recent launch of a new product and I still get to keep referring to it to ensure the project is still on track to success.
I was able to successfully roll out butynol training to over 10 applicators over the past 6 months, the benefit from this roll out was more sales and an increased appreciation of the BUTYNOL product.
Since starting the coarse I have in some of my store increased their turnover by more then 85% over last years budget which I have accounted for by the extra knowledge and tools that I have received during the sales coarse. I have also had the tools to successfully negotiated the supply of all tiling adhesives and associated products for 620 units on The Sunshine Coast
yes that would be good
Setting clear and defined goals has helped me focus daily in a professional manner and strive to achieve regular results. I have been able to measure my results through constant evaluation and feedback from peers and advocates. This course has given me the opportunity to approach Management about my future in the company and has resulted in a promotion in my role of looking after our major client. I would like to thank Deb for her professional and friendly manner in conducting the course it has been very enjoyable.
Course: COL
Name: Benjamin Geatches
The most useful thing I think I learnt during the course was using the time management planner and the win-win agreement goals. Setting target dates and action steps allows me to track my progress and give me an urgency to be able to complete them.
I found a couple of tools from this course very helpful which are the time analysis sheet and the Interruption Analyser This has helped me identify were all my time was being spent and wasted so I can now better organise and manage my days more effectively which allows me to schedule in more time to work on my HPAs. By having better time management it has allowed me to focus on and achieve more important tasks such as my focus goals and my win win goals by achieving these goals I have become better organised and has saved the company $ by having implemented better systems and procedures and reducing down time.
Course: COL
Name: Steve Spires
Enjoyed all our classroom discussions great to get feedback from other members. Have learnt to listen to my team allot more, and they are now not afraid to come up with different ideas. We have created a good team environment with great working conditions.
Most enjoyable aspect were the workshops. It has taught me the importance and effectiveness of setting goals. The course was very relevant to my job role. It has made me more organised and confident in my job. Adrian was a brilliant facilitator.
Learning to prioritise. Understanding high pay off activities realising the importance of other peoples ideas and input importance of getting buy in
Most enjoyable aspects of the course was the general discussion, the interaction of the group for mutual benefit. Adrian’s ability to challenge your thinking and break old (bad) habits. The course gave you a retrospective view of your current management style and challenged you to think about where improvement was required.
I found the course to be very “real” and “practical”. Regardless of what industry you are from the course enables communication within the group and relates to what happens in your work. The ideas generated and discussed by the group enables you to take the good and fit them into your environment. I found the course asks a lot of questions of yourself and how you do things and how you can improve things! The goals are your own goals and when they are achieved, there is a sense of satisfaction.
The weekly workshops were a great help to me. Being able to interact with members from different organisations and industries was a great help and opened my eyes to the benefits of input from many members in a team environment.
Interaction in the group was great I was able to interact with members of the group and get options on how to resolve an issue. Return on investment on workplace project was an eye opener. Other things achieved were – Open Communication within the team, Positive environment created and Goals being achieved
the jigsaw puzzle good eye opener kpi;s for picking rate’s new shrink wrapping area mechanical strapping machine my job description my quit program stop smoking company supporting my one on one meetings very good
The most enjoyable aspect was how easy it is to set yourself goals. Before joining this course I never set myself any goals in life or work. My department now looks at different ways we can achieve the best out come on certain situations for our company. My main accomplishment was the art of delegation and how important it was to our company.
Time management. More attention to high pay off activities by delegating low pay off activities. To get work done on time.
I found a lot of new ideas to make life a lot easier/better at work and at home, I have a cost value so far of 115,000 in my half way review we estimated I bring in 5000 per month should be around 60,000 per year but as of today I have been doing it for nine months and have a total value to date 115,000 so I think I deserve a pay rise lol
Best goal for me was achieving the amount of accounts I wanted to open and trade with. Over the course of a year, have opened 17 new accounts. From a personal level, I am more focused on HPA’s. I constantly strive to be better than my competition.
I really enjoyed going into the classroom every fortnight, Michael was engaging with everyone in the classroom and conversation was relevant to day to day working situations. Good to see other sales people ideas feedback. Its the first time I have set any business goals, to document and follow up and then achieve was a real accomplishment for myself and I will continue to practice and use tools provided into the future. Increasing my GP for the last Qtr. by 3% was my biggest achievement by adopting LMA methods helped me achieve this I am a better sales person today by having completed the course. Thank you for showing me the sales edge.
A major highlight has been the interaction between different people from different organisation in each of the classes. We have not only learnt a lot from each other but also become friends during the course. Michael as a facilitator has been outstanding. His teaching methods have been first class and the way he interacts with the class is excellent. Personally, I have taken some significant steps forward in my personal development in not just one particular area but all-round skills, whether this be time organisation, product/service knowledge, sales techniques, knowing your customers etc. this course has assisted in all areas of the business. I have been able to either achieve or take some strong steps forward in all of my win-win agreement goals and this has taught me the importance of goal setting. I will ensure that in future I’m setting goals not only for my professional career but for my personal life. Outstanding course and I thank all at LMA.
Inter action with sales people from other industries and being able to discuss and empathise with each other regarding day to day hurdles we face. Time management has been a major success for me , it is something I continue to work on but LMA has allowed me to focus on this and put my efforts towards HPAs and recognise what are LPAs.
The most enjoyable aspects were the classes. They were very enjoyable and relevant. Mike was excellent. I am now spending more time on HPA’s and I am seeing the results in my sales.
The biggest thing that will stick with me after this course is time management. By completing this course I found myself an extra 8 hours a week to visit customers by simply delegating simple tasks to other employees. Other key factors were to prioritise my daily tasks and only allow an allocated amount of time.
Course: TPE
Name: Andrew Burdett
It is a great course, I have gained a lot and 3 off my managers also completed the course at the same time. I believe that we will all feed of each other and keep the principals of the course moving for our benefits
The interaction with others was vital. I achieved some helpful focus goals along the way. Since completing the course I now have at least 4hrs extra a week also as I have continued to schedule this time out.
The most enjoyable aspects of the course was listening to other managers and leaders from a wide range of industries, telling us how they did things as a leader within their business. The interaction with in the class was fantastic and generated conversation within the classroom.
Achieve all my goals – identified tasks I could delegate to others and encourage development with team members
Course: COL
Name: Trisha McCoy
This course was very helpful in my path to becoming a true leader, LMA facilitators and coaches are always happy to help and have done the courses themselves. I have taken a lot of the tools and forms and use them on a day to day basis in my workplace.
Since participating in this course I have realised that my experience and knowledge has been wasted, and that my value to the company has been underutilised. By keeping a record of my time utilisation over a 3 day period, I have been able to summarise my results and identify that the majority of my time was spent on low payoff activities. By accomplishing a win-win goal and reviewing and delegating these low payoff activities to other team members, these low payoff activities are at present being performed for less cost and as part of their training and development. To my surprise my team welcomed the extra responsibility with a positive attitude, showing enhanced performance and improved self esteem. The extra time know available to me enables me to plan and prioritise my time and most importantly identify and create HPAs. Utilising my extra time more effectively has allowed me to set SMART goals to form a basis for action to achieve these HPAs. Visualising that a goal is achievable, focuses my attention, increases my desire and intensifies my belief, confidence and commitment. The phrase “But a man’s reach should exceed his grasp” is now my daily affirmation. Communicating the importance of the value of my time over to my team members whose cooperation and support I need is critical to the success of the company. By improving my communication skills with my team members I will be able to raise morale, increase performance and most importantly achieve the company’s goals and priorities.
Course: SSTLS
Name: Dean Herewini
This was the only course I have been to where I did not look at the clock! The other students were very friendly and funny. I realized through the course that achieving a higher status is not necessarily achieving success. I gave up more money (afternoon shift supervisor) for a position I was happy to get back (dayshift department leader of machine lines) and realized this was a position I never should have left as it fitted so much better with my personal life. Money isn’t everything.
Course: TSE
Name: Alan Baran
the most enjoyable aspect was the group discussions/interactions. working with people from different industries and seeing how different people handle different scenarios which gave me a few “I never would have though of that” moments.
Course: LMR
Name: Sujan Koirala
The interaction amongst the participants and the discussion revolving case study was great. While problem solving for the problems had somewhat similar approach, the approach of breaking expected outcome into goals and action steps is something I think will be quite useful. The tools in the course like identifying HPA, feedback logs etc were quite useful. I was able to achieve my business goals of bringing more productivity into my team.