Characteristics of a good manager
In the modern workplace, leaders and managers set the tone for the organisation as a whole and provide the foundations for performance and results.
Identifying and tracking the characteristics of a good manager that positively influences employee performance has been at the core of LMA’s Leadership Employment and Direction (L.E.A.D.) Survey since its inception. Monitoring the expectations of employees and identifying how well managers align with these expectations has provided important findings; the data has often identified areas for growth and development for managers and leaders.
The results for 2014 are outlined below:
Q. What would you say are the top five most important characteristics for a good manager to have, in order to positively influence your/your staff’s performance in your role at work?
| Top five characteristics of a good manager | Employees 2014 | Managers 2014 | Leaders 2014 |
| Clearly communicates where we are going | 1 | 1 | 1 |
| Gives honest feedback on how I am going | 2 | 2 | 2 |
| Trusts me with challenging work | 3 | =7 | 6 |
| Fair/even-handed/reasonable | 4 | =4 | 4 |
| Listens to/respects my input into decisions | 5 | 3 | 3 |
Do you have the characteristics of a good manager? Take LMA’s DIY Leadership Analysis to see how you rate across several crucial leadership competencies.
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