How trust can improve the bottom line
Trust in others and in one’s self is developed only when team members are interdependent – they are respectful, encouraging, loyal, and hard working.
When you display trust in others, showing them that you believe in them and that you have confidence in their skills and abilities to contribute to the team success, they will trust and encourage you to use your skills and abilities to help reach the goal.
For team members who may be struggling with trust, challenge them to let go of some past thoughts, habits, attitudes and activities causing these issues.
A team strengthened by trust minimises stress, eliminates misunderstandings and saves time as you get more done. It also works on the other side of the equation – customers come to believe your organisation keeps its promises and genuinely cares about their needs.
Keep an eye out for next week’s blog post on how to generate trust with accountability