Stillwell Motor Group
The Issue
Stillwell Motor Group was looking for business skills training beyond the motor industry that would develop staff personally and professionally.
The Solution
LMA is able to provide essential productivity, management, selling and communications skills to all Stillwell Motor Group personnel employed at various management levels.
The Result
Stillwell Motor Group and LMA have worked together for over seven years to build organisational culture, foster customer service and develop emerging talent.
Michael Stillwell, Director at Large of Stillwell Motor Group explains, “As a ‘people’ business that prides itself on stakeholder relationships, ensuring all the team communicate effectively is essential. LMA helps us fulfil the objective of high quality customer service.” All levels of employees at Stillwell Motor Group receive LMA training and the company sees results across the board.
Michael says, “With LMA, it all comes back to what drives the individual to achieve through goal setting, understanding aspects of life and what drives you. The core product is excellent and it carries through to all its courses.”
Michael concludes by saying, “What works really well for us is having a quality ongoing relationship with LMA. They understand our business intricately and we understand how to maximise the results of the LMA program and support the LMA lessons through internal reinforcement.”
