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NEW Feedback Online LMA App

What is the FBOL app?

The FBOL app is a cut down version of Feedback Online for iOS (Apple) and Android mobile devices.  The first release of the application is participant focused, and access to features of the application require an active enrolment in Feedback Online.  It features the following functionality from the web site:

  • For each course that a participant is enrolled in:
    o   Manage Win-Win Agreements, including viewing, adding and updating a participant’s Win/Win Agreement goals
    o   View and add comments to a participant’s comments stream
    o   Stream or download and listen to course audio for those courses that currently provide CDs and/or USBs
  • Manage Personal Goals
  • Receive notifications of new comments, goals nearing or passed target dates, and action steps nearing or passed target dates

Why an FBOL app?

Reasons why the FBOL application has been developed:

  • Allow participants to easily listen to the course audio from their mobile device, without requiring them to rip CDs or copy files around from USB to PC and then onto their phone or tablet
  • Allow participants to easily view and manage their goals, particularly while in a workshop environment – the FBOL web site isn’t well suited to mobile devices
  • To provide innovation and continuous improvement in the area of technology for the LMA brand

How to install and use the FBOL app

The FBOL app will be available for download through both Apple’s App Store for iOS devices and Google’s Play Store for Android devices.  Direct download links can be found on the Feedback Online website:

Once downloaded and installed, participants can log in using their FBOL User ID and password – please note that your password is case sensitive (this may be different to the website, but in order to securely protect user login credentials, this is required).  At the time of login, users can elect to have the application remember their User ID and Password; this can be turned off in the app’s Settings area by deselecting the “Remember My Details” setting.

Other app settings available are (all OFF by default):

  • Download Audio – audio files will be downloaded into private storage of the application for playback.  Audio files for a module are only downloaded when a user selects a specific module for playback.
  • Remember Last Track Played – remember the last track played for each course/module.  This track will be highlighted (and possibly auto-played, see below) when the user returns to that module for playback.
  • Auto Start Playback – automatically start playback of the first (or remembered) track when a user selects a module for playback.
  • Notifications – receive app notifications for these specific events occurring:
    o   Goal nearing target date
    o   Goal passed target date
    o   Action step nearing target date
    o   Action step passed target date
    o   New comment(s) received

Support and feedback

Support for the FBOL app will be through the current support mechanism, via email to [email protected].  Any other feedback for the app is welcome through either this email address, or via customer feedback on the relevant app store page.

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Build a Strong Foundation for Success

When you participate in leadership development training, you’re building on your previous experience and success. Your improved skills will enable you to get more done in less time and with less wasted effort, and as a result, you will become increasingly valuable to your chosen organisation.  Improved skills means less stress related to your responsibilities, so you will find yourself enjoying your job even more.

As you grow as a Leader, you will have a positive influence in three areas:

  1. In the organisation overall,
  2. With your own team members, and
  3. The work climate as a whole.

 

  • Your influence in the organisation: Organisations are much like human beings. Each copes with challenges in its own characteristic way and, operates in a manner designed to preserve its existence and succeed. An organisation is simply two or more people working toward a common goal. Regardless of the size of your organisation, being a leader calls for willingness to identify with your organisation’s purpose, to support it with your attitudes and your actions, and to facilitate the changes needed for the organisation’s ongoing success. Regardless of the type of your organisation – whether it’s a provider of services, a distributor of goods, or a manufacturer – you’re expected first of all to get results through your people in order to operate at a profit. Given defined human and financial resources, you must reach certain productivity goals. The nature of “profit” takes different forms according to the nature of the organisation, but the principle is the same.  “You are effective as a leader only when you manage the available resources to make the product or service worth more to the organisation than the cost of producing it.”  Although your personality characteristics and skills are important, your value to the organisation is generally measured by how effectively you’re fulfilling its mission and achieving cost-effective results.
  • Your influence on team members: In addition to understanding your responsibility to the organisation, you must also understand the needs and wants of the members of your work group. If you concentrate exclusively on your own needs and goals and neglect those of your team members, a deep rift in team relationships could develop. If you’re achievement oriented, you may be tempted to boost your own self-esteem by downplaying the contributions made by other team members. But when other team members feel that their efforts have been ignored or that their value has gone unrecognised, they view themselves as relatively unimportant to the organisation. Consequently, they feel less responsibility for being personally productive. Avoid this destructive pattern at all costs! Both you and your team members will enjoy the positive results of shared responsibility, achievement and recognition.
  • Your influence on the work climate: When you adopt a no-limitations belief in the potential and worth of every individual, you begin coaching each team member with an enthusiasm that says, “You can do it!” Your confidence in them gives them maximum opportunity to grow, to meet their own needs, and to contribute to the success of your department or work group. When you believe in the ability of people to perform productively, your expectations become a self-fulfilling prophecy. People tend to live up to what’s expected of them by others, especially by those they consider authority figures. When you demonstrate that you believe your team members can succeed, they’re willing to take more growth risks. A no-limitations belief in people also makes it easier for you to delegate various responsibilities and to trust your team members to get the help, resources and training they may need to successfully complete the tasks you assign. When you demonstrate your confidence in their ability to perform successfully, they will accept the challenge and work harder to meet your expectations.
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Embracing Positive Change

As a decision maker and problem solver, you must be prepared to embrace all of the risks associated with change.  There are common pitfalls that often ride on the back of both proactive and reactive change.

 

However, you can avoid these pitfalls if you are willing to pay the price of disturbing your own psychological comfort when choosing to change.

Listed below are a few challenges that should be considered when making a move towards change:

  • It will become necessary to defend yourself against traditional ways of thinking “We have always done it that way”. You may have to do without social approval for a time. You may also encounter resistance, especially if you are young or new at the job. Not only do some people instinctively resist change, they may actively insist that they are unable to learn a new procedure or change an old habit. When you believe in your decision, be consistent, stay firm and reinforce the need to change, even if you must do so repeatedly. Remain calm and unemotional, but determined. Be confident and lead by example.
  • People will be more likely to accept change when they see you embracing it with enthusiasm. When they see you not only survive, but thrive in a changed environment, they will be more willing to take the risks associated with a given change. Let your team members know that change is inevitable, and that your organisation will find a way to capitalise on change to succeed.
  • Sometimes, when seeing the scope of change in its full extent, it can seem completely overwhelming. Often change cannot be made in one easy step. Usually multiple areas of change happen concurrently or in gradual steps. It is easy to forget, that in life we rarely make entire changes in one attempt. One of the best ways forward is to break larger change projects down into smaller pieces that can be undertaken one piece at a time.  As a guiding rule for most people– ‘It is easier to embrace change when that change is gradual.’
  • Don’t be afraid to try new ideas or processes. However if you fail, fail in a correct way. In many organisations, people don’t understand the value of a failure. This is unfortunate because failure when innovating or experimenting with change, can be a good thing.  When implementing change, the correct way to fail means doing it quickly, at a low cost and never the same way twice. You don’t want to have too much money or time hinging on any one outcome. If you do, then failure is harmful, taking time and money away from other opportunities.  Testing your process on smaller scales projects allows for the risks to be lessened and the flow on effect to other areas is reduced.  Don’t forget to learn from your failures so that you don’t repeat them in the future.

Change IS necessary and it’s NOT evil. Learn to love change and you will be in a great position to succeed.  Leadership Management Australia has a variety of complementary resources which can be used to help support any change environment.

Leadership & management training courses | LMA NZ

Are You a Valuable Leader?

How can you tell if you’re a valuable leader? In an effort to be more valuable, have you tried doubling your knowledge, increasing your hours on the job by 50% or enhancing your personal skill set?  Did you achieve the results that you intended? Did you add value to your organisation?

Sometimes it only takes a slight edge to become more valuable.  The sports world provides many clear examples of the “Slight Edge” it takes to increase your value as a leader.  The difference between Gold, Silver and Bronze in swimming is measured in hundredths of a second.  The top two or three golfers in the world earn 10 to 15 times what the golfers ranked at 50th would earn. Yet the difference between them is only a little more than one stroke for 18 holes of golf.  Making the right small (“Slight Edge”) changes can improve your performance and value as a leader dramatically.

Seriously consider the following 7 small changes you can make to achieve an increase in your value as a leader:

  1. Maintaining a climate of open communication and a spirit of cooperation enables you to maximise the interests and strengths of each team member. Not only do good human relations skills help you prevent problems, they can help you transform potential troublemakers into team players who are personally productive and exert a positive influence on other members of the group.
  2. Making sure that work is done on time is one of your most important functions. A relatively small improvement in planning and scheduling could enable you to meet every deadline, prevent overtime, unjam bottlenecks and reduce the frustration related to working from a crisis position.
  3. Controlling your time frees the critical hours required for planning and scheduling. Effective time management enhances performance, increases productivity and adds momentum to your pursuit of long-term goals.
  4. Improve decision-making and problem-solving skills and you gain a slight edge that pays enormous dividends. A decision correctly made at the right time, or a problem solved when it first surfaces, is far more valuable than trying to put the pieces back together after a crisis. Preventing a fire requires far less time and effort than fighting a blaze raging out of control.
  5. The members of your work group, department, or division bring a variety of talents, training, interests, and commitment to the goals of your organisation. Learn to meld your team into a smoothly functioning unit and to focus the resulting synergistic force on the accomplishment of organisational goals.
  6. When you improve your ability to think of the potential of the organisation as a whole, you enhance relationships with people at every level of the organisation. You make more effective decisions and increase the value of your contribution to the overall objectives of the organisation. An important part of your contribution is your ability to train others and get them to accept responsibility so they become increasingly effective team members.
  7. Demonstrate in your words and actions an “attitude of ownership” toward your work. When you encourage an attitude of ownership among employees, they gain a sense of belonging and importance, and the quality of their work reflects this. An attitude of ownership creates stronger engagement and causes you and your staff to take pride in what you do.

At LMA we are passionate about developing Australasia’s next generation of leaders.  Our DIY Leadership Analysis is an example of this commitment.  Simply click on the link, fill out the questionnaire and receive a tailored report that will help you to determine your areas for improvement and identify strategies to help you improve your leadership style.

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Empowered people. Better results.

Today we are embracing a giant milestone event! We have refreshed the LMA brand and we are announcing the creation of Thrive Alliance, a brand joining together our group of companies.

A message from our Founder – Grant Sexton

On the 24th of May 2017 we celebrate LMA’s 45 years in business. What started in a small office in Wellington Street, St Kilda in Melbourne, has grown to become a recognised and respected provider of training and development services throughout Australia and New Zealand. From 3 people, with very little business experience, but an abundance of enthusiasm, passion and hope, we now have over 140 passionate and professional people involved in our business across both countries. We have evolved as an organisation that truly understands its destiny and its mission – “Creating exceptional results through people”.

It has been a very long journey, during which we have been privileged to partner with incredible people in our team to assist over 120,000 people in their personal and leadership development journeys. Obviously, there have been many changes in the training and development sector across Australia and New Zealand over those 45 years. We have adjusted to many changes, and often initiated positive changes within our sector.

Many of those positive changes and improvements that have shaped our progress were initiated by ideas and feedback from you, our clients. Our individual clients who, as participants, enrolled in LMA and Think Perform programs, and our corporate clients being the employers who understand the importance of creating great learning and development opportunities for their people. Amongst the thousands of small incremental innovations and improvements, we have also achieved many large quantum leaps and milestones.

Many people are aware that the reputation of the VET sector in Australia has been severely damaged in recent years with abuse of government funding by unscrupulous operators, especially the VET Fee Help Scheme in the Business to Consumer (B to C) market. Substandard training and unearned certificates and diplomas became the norm for a large number of the providers in our field. As a result of much closer scrutiny, many high profile providers, predominantly in the B to C market, have now closed their doors, had their RTO status revoked or gone into voluntary administration.

However, we believe that the major problems, dramas and difficulties that the VET sector has been experiencing over recent years are coming to an end.

THE STORM IS OVER!

We at LMA, see a very bright and exciting new future. Our high quality training and development solutions will be sought after by individuals and organisations who understand the real value of investing in people’s potential.

We are modernising our blended learning model to meet your requests. As of this week, LMA Participants will be able to access the new FBOL App via their Apple or Android device. These apps will be available in the Apple and Google Play stores, and download links will be available on the login page of the Feedback Online website.

In addition to audio streaming, participants will be able to view and update their win/win agreement goals and personal goals as well as communicate with their Facilitator and Manager/Mentor.

There are many more improvements and new innovative initiatives scheduled for release in 2017-2018. Over the next 5 years, we will build a true “RTO with a difference”. An RTO committed to developing individuals and organisations towards their full potential.

Today we are embracing another giant milestone event, as we prepare for the future. LMA is the RTO within the Thrive Alliance group of companies which provides much more than the delivery of high quality, life-changing leadership development and transformational change programs. For this reason, we are launching a new look and feel in our branding for this exciting journey into the future.

We are proud to introduce to you…

Thrive Alliance
Thrive Alliance
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Brand refresh and Thrive Alliance information:

Thrive Alliance is the umbrella brand that joins together our group of complimentary and specialised brands, all with the same purpose – creating exceptional results through people.

In itself, the name Thrive Alliance speaks to the vision for our group of companies and brands; an alliance of people, brands, products and services which empower our Participants and Client Organisations to thrive.

The launch of Thrive Alliance and the development and additions to the products and services offered, is a result of ongoing feedback from our Clients and Participants. We believe it is our responsibility as your trusted training and development partner to provide tried and tested development programs which deliver measurable results and R.O.I whilst innovating and releasing new tools and courses which satisfy a broader range of your needs and requirements. The Thrive Alliance Framework allows us to do just that.

So how does it all fit together?

LMA – Leadership and Performance Development.
Empowered People. Better Results.
Leadership Management Australasia is the proven best choice for unlocking the potential in people to positively impact results and the bottom line.

THINK PERFORM – Empowering Continuous Improvement.
Sustainable Change. Better Results.
The proven best choice for empowering people to drive continuous improvement and to positively impact culture, results and the bottom line.

THRIVE MORE – A range of best-in-class courses, tools and solutions to positively impact your people’s performance.
As opposed to the Premium Programs offered by LMA and Think Perform, Thrive More will offer short courses and workshops predominantly delivered over half, one or two days. At this stage, our Thrive More products include:

· Emotional Intelligence
· Productivity and Performance Improvement
· Lean Foundation Workshops
· Sales Foundation
· ….and many more to come

THRIVE PARTNERS – A network of complimentary trusted partners adding value to your business.

Our success over the years is because we have not tried to be all things to all people. However, we have many clients that ask us for recommendations to providers of products and services which are outside our offering. Over time, we will be growing a network of trusted Partners which can provide quality products and services to our clients when the need arises.

To find out more, call 1800 333 270 or click here to visit the Thrive Alliance Website.

There are many more improvements and new innovative initiatives scheduled for release in 2017-2018.

Stay tuned for more exciting news from LMA and Thrive Alliance!

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Learning to Work with the Digital Age

Many industries have already started to ask key questions:  What will the workplace look like in an age of disruption from the status quo? What will employees be doing and how will managers be able to best guide those around them through a digital transformation? How many of the roles around us will be automated, or obsolete? What will ‘work’ look like in the next 10, 20, 30 or even 50 years?

Although these may seem like abstract questions to be asking, they are in fact pivotal questions for any forward thinking organisation and industry to be asking now. While a complete digital transformation may yet be decades away, those who start putting into place policies and practices now are more likely to be ahead of the pack when the disruption does come.

According to many experts in this area, there are a few fundamental forces that are driving change in the workplace:

  • There has been a notable shift from traditional hierarchies and social contracts to more flexible working arrangements. Also, work is becoming more project based and collaborative across various teams and networks.
  • With the rise of diversity in our professional vocabulary, we are experiencing an increasingly inclusive workforce with individualised work policies to support the diversity around us.
  • Increasingly more work is done virtually or remotely.
  • Instead of changes taking years to enact, industry has become used to adapting on a continual basis, rapidly reinventing itself as necessary.
  • We have accepted that automation is now a part of our lives, and we have developed work around the presence of the automated processes around us.

For many who study the field of digitisation in work, the last point seems to be the catalyst for the previous four. As automation takes over more jobs and more industries, we can tend to think negatively about how many people this will put out of work.

We recommend approaching it from a different angle. Instead of focusing on the loss that comes from automation, we can start to think about the space that is opened up to personal and professional development, ongoing rigour in our pursuit of meaningful, even joyful work, and the possibilities that can come from a digitally agile business.

While this all sounds extraordinary in principle, the real challenge is putting this attitude and the policies that come with it into practice. In an age when technology reigns supreme, people will still remain a company’s greatest asset. After all, collective knowledge, collaboration and innovation are fuelled by people, not algorithms or disruptive technologies.

So, how do you embrace the technological onslaught while still maintaining the strong position of your people? In short, not without a lot of planning and with digitally agile people at the helm. Research suggests that it will take a few key underlying capabilities to succeed in this task:

  • Hyper-awareness – the ability to gather and analyse data from employees, contractors, customers, competitors and the changing marketplace. For us in the field of developing people, this means gathering as much information as we can through in-depth surveys such as the annual L.E.A.D. Survey to inform future decisions according to the changing market. How are you staying in touch with your industry and the changes that are happening within it?
  • Informed decision making – namely, the ability to use the collective intelligence, talent and creativity of the workforce to make good strategic and operational decisions. How are you using the talent around you to hone decision making for the future?
  • Execution with agility – the ability to act quickly to find the talent needed to elevate the organisation to the next level and ensure that those loyal to the company are given the tools and training to continue to work to achieve the strategic goals of the company.

While it sounds like a lot to be aware of, there is one underlying factor that can assist in facilitating any amount of change or disruption: that is the willingness to change. New capabilities call for a fundamental desire to listen to those around you and accept the need for change. Digital changes emphatically insist on a willingness to accept them. To be able to face the coming changes, the way we work on a daily basis needs to be examined and adapted, and new ways of thinking need to have the space to come into our workplaces for the better of everyone involved.  LMA offers a wide range of courses related to this field, click here to check them out!

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Cultivating Collaboration in the Workplace

The notion of collaboration is nothing new to any progressive workplace. Collaboration is the stuff that binds a team together and allows new skills and opportunities to present themselves. As the workplace becomes ever more flexible, more connected and more digital, it is important to keep in mind what forms the basis of effective collaboration, and how to harness its potential in an increasingly fast-paced environment.

Thanks to technology and the ubiquity of digital communication tools, connecting with one another in a work environment has seemingly never been simpler. However, regardless of technology advances, good collaboration between team members, departments and managers will always still rely on organisation and openness between people.

To best cultivate a culture of collaboration in your workplace, you need to first encourage the creation of a platform for open and driven communication.

Clearly communicate open communication expectations

To cultivate a strong and ongoing culture of collaboration, the first step needs to be setting this as the base level of expectation among all team members and leaders. Every team member needs to not only understand their own position, but also the position and responsibilities of those around them. In a collaborative environment, each team member will be aware of what their responsibilities are and how these form part of the greater whole around them.

By clearly communicating to both new and existing team members the wider company expectations that go along with being a part of the team, each person will be on the same page moving forward with any changes, developments or projects.

Set team goals

We are huge advocates for personal and professional goal setting for individuals. Additionally, we are also big advocates for setting regular S.M.A.R.T. team goals.

Ensure these goals are concise, measurable and set at least on a quarterly basis. By having each team focus on goals, individual efforts will stay on track while also aligning group efforts with desired larger outcomes. Team members that feel they are working collectively towards some larger goal will feel more connected to each step towards these larger goals and will also be more invested in the final outcome of their individual efforts.

Encourage a creative atmosphere

Some of the most successful companies in the world are renowned for their creative structures and processes (think on Google and Apple). By allowing team members the opportunity to regularly brainstorm and question in an open and non-judgmental framework, you are encouraging new strategies and solutions to appear, as opposed to focusing on the current roadblocks of a problem.

By nurturing a ‘can do’ attitude and encouraging resourcefulness in your environment you are sending a message to each team member that clearly indicates how important their input and opinion is to the future of the organisation.

Provide social opportunities

Although people are expected to be working when they are at work, human beings are social and curious creatures. We need to feel that we are accepted and acknowledged by those around us to feel comfortable and safe. Along with this feeling of safety comes an accompanying space to think creatively, be ourselves and perform at our peak.

By providing a space for regular social activities in your space you are allowing team members to get to know one another better so they feel more comfortable and more capable of working together. Different personality dynamics, skill sets and experiences will be present in each team. By getting to know one another better, team members will be able to draw on one another’s skill sets to complete projects more effectively and more efficiently.

Leverage the strengths in your team

Position each team member to achieve the most they can by assigning them to tasks that will allow them to succeed. Reward both individual and team accomplishments with acknowledgement, both public and private if the team member is comfortable with this attention.

Establishing a collaboration culture is only the beginning. Collaboration has to be at the forefront of leaders’ minds – it has to be a consistent policy based on openness, mutual respect and a willingness to listen to others. Instead of focusing on just your team members who are excelling, a culture of collaboration calls for the focus to be shifted onto the performance and development of all those who are in your organisation. After all, if everyone who has a voice and a new idea in your team is able to speak and act, imagine the possibilities for performance and productivity that can bring.

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Managing for Year-Round Performance

Current wisdom in human relations management concurs that employee performance management is or should be a year round activity, not once a year or twice at most.

Below we’ve outlined a few strategies that you can put in place starting today that will allow you to properly monitor and evaluate the year round performance of your team members.

Regularly keep notes on your team member’s performance

Don’t shy away from keeping detailed notes throughout the year on individual performance. Unless you’ve kept detailed evaluations throughout the year, writing a performance review at the end of each year tends to skew the evaluations, for the detriment of yourself and the team member.

Be sure to jot down notes on milestones, accomplishments, successes and challenges as they occur when the details are fresh in your mind. If you note a drop in performance or a change in attitude, be sure to make note of it too and investigate if there may be an opportunity for development or mentoring.

These details provide invaluable material for feedback for the employee as ongoing development opportunities, not once off throughout the year. Keeping these types of notes also helps managers to monitor their own behaviour and see where they may be opportunities for development in their own skills.

Regularly monitor progress on goals

A goal is only as effective as its action plan to achieve it. At LMA, we preach the importance of having S.M.A.R.T. goals, meaning that they have to be specific, measurable, attainable, realistic and tangible.

Being ‘measurable’ means that there should be steps along the way that count as progress points towards the achievement of a major goal. Your team member’s goals should not be established and then put away in a drawer to be forgotten – they need to be looked at regularly, almost daily, to ensure that these goals are being actively pursued.

In a rapidly moving business environment, it is imperative for managers to stay on top of each of their team member’s goals and progress on a regular basis to ensure they are still appropriate and achievable in the context of the rest of the team member’s responsibilities. That way, goals can be adjusted at the time they need to be, not just once a year. This will ensure the goal is still S.M.A.R.T. and connected to the employee’s own sense of achievement and development.

Provide ongoing development opportunities

In some organisations, team member development is only addressed once, maybe twice a year. To properly manage year round performance, the year round development of the individual needs to be at the forefront of the manager’s mind.

To ensure team members are consistently developing, they need to be given the opportunity to pursue new skills and hone existing ones at regular intervals throughout the year. By providing regular opportunities for personal development, one-on-one coaching and feedback throughout the year, managers are facilitating this growth pattern on a consistent basis, not just sporadically when a need for training presents itself in a problem situation.

Hold more frequent review meetings

By only conducting reviews once per year, you are sending a tacit message to your team members that you are only interested in their performance at that particular time of year. While this may not be the message you intend, it encourages the troughs in performance that you are trying to avoid at slow times of year, such as just before a holiday break.

More frequent review meetings have the benefit of dealing with ‘fresher’ information, facilitating a more open and relevant conversation between managers and team member’s based on behaviour and performance closer to the real time it occurred.

While many managers and team members will be resistant to the idea of more frequent meetings, the key to overcoming this stumbling block lies in the way the meetings are recorded. By reducing paperwork and streamlining the process, the goal of a quarterly review can be more easily completed and the results filtered back into the development of the team member, as opposed to getting stuck in laborious processes and approval pipelines.

Looking for more detail on why regular one-on-one meetings are so important to a well-functioning team? Click through to our longer piece One-on-one Meetings to read more about why they are imperative to both managers and team members.

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Tuning Your Delivery – Keys to Better Public Speaking

When you have an important message, you must be able to deliver it confidently and powerfully. You need to be able to read the room, hone your body language, vocal approach, movement and audience interaction to suit your message and your end goal.

For many, public speaking is a terrifying and utterly paralysing experience. The mere mention of the words ‘public speaking’ can send some into a cold sweat. For others, it can seem as natural as breathing. They are able to control the room with ease and deliver their message without so much as breaking a sweat. How do they do it? For a select few, it does come naturally. For the majority of great public speakers though, it is a skill they have honed over time with a lot of feedback, fine-tuning and of course, practice.

No matter your role or your industry, there will no doubt be a time when you have to present to a group of people. This may be for an inter-office presentation for a new project, to a large conference or seminar piece, anywhere through to a meeting for a promotion. Regardless of the occasion, or the size of the audience, the skills of public speaking are transferable and necessary for success in these and a variety of other occasions.

If you are a rookie to public speaking, don’t sweat it. There are some tried and tested methods that you can employ to improve your chances for success. Similarly, even if you consider yourself to be an old hat at public speaking, it doesn’t hurt to check back in with this checklist and ensure you are giving yourself the best chance for success at your next speaking engagement.

Allow yourself to move

Many of those new to public speaking forget how important movement is to maintaining the attention of their audience. Conversely, some mistake this to mean that they need to be constantly moving to hold their audience captive. It is a fine balance, but one you can definitely tune over time. Think of how you move and place various parts of your body when you are talking one-on-one to people. That stance and those movements are your natural ones you use to engage those around you. Return to these gestures and level of movement whenever you get stressed in the moment.

Crank up the energy

Your audience is looking to you for how to react – you are the catalyst for the reactions that will follow. Knowing this, it is clear that if you want to have an audience that is engaged and active, you yourself have to be engaging and active. Be sure to crank up the energy levels when you are speaking. You will command more attention and will project more of your natural confidence and charisma.

Be Prepared

It will take a particularly gifted person to be able to consistently stand in front of others and speak confidently with no preparation. For the rest of us, preparation is a must. Experienced speakers do plenty of research so that they feel confident in their material and their ability to deliver it. Also, preparation is essential to be on your toes to answer any questions that may come your way after the presentation. It’s important to go through multiple iterations of your material, revising and editing it to achieve the most polished and finished delivery you can muster.

Practice!

Every experienced speaker will tell you this one important truism: great speeches take practice. Experienced speakers will often do many dry runs of their material in front of a trusted audience, namely their family, friends or colleagues. They will replicate the environment the real event will take place in as close as possible. They’ll choreograph their movements and gestures to punctuate important points throughout the speech. They will recognise their weak points and will put more effort into turning these weaknesses into strengths. Great speeches rarely, if ever, just happen.

Present a digestible amount of information

Although you need to be prepared for your speech with the most amount of information you can gather, you also need to be an adept editor of your own speech. Many speakers feel compelled to get through as much material as possible to get their point across. This can lead to rushing, poor explanation of your points and in general, an unintelligible presentation. Being prepared also includes understanding what you need to present to your audience to demonstrate your point, while still maintaining their attention. Always have a little more information up your sleeve than you present in your initial speech. This is useful for Q & A sessions and any follow up questions you may receive. Remember, if you getting asked questions it usually means you stimulated someone’s mind or provoked a further thought. It’s better to do this than lull your audience to sleep with an extended presentation devoid of space for free thinking.

Want to know if you are an effective communicator? Check out the LMA Effective Communication Checklist and give yourself a communication audit to improve your skills.